Lumen Hotel & Events Partners with Groupz for More Efficient Group Requests

At Lumen Hotel & Events, we process many group requests daily — from business meetings to sports teams and multi-day training sessions. Since a large part of our reservations consists of groups, we continuously seek ways to make this process as smooth and clear as possible. For ourselves, but especially to offer the guest a better digital experience. 

That's why we have started with Groupz, a tool that helps accommodation providers process group bookings clearly, error-free, and largely automated. 

Why Groupz?

Groupz brings all components of a group request together in one central platform. Instead of separate emails, attachments, and Excel lists, quotes, changes, tasks, and guest information are clearly bundled in one workflow. This makes the process faster, error-free, and with less manual administration. Group bookers can update data themselves, keeping everything automatically up-to-date and giving our team more time for the personal side of hospitality. Guests benefit from clear communication, current information, and a smoothly organized stay.

A Suitable Choice for Our Hotel

With our spacious layout, multiple meeting rooms, and 125 hotel rooms, we have been a popular location for group stays for years. This new collaboration helps us further improve that process and continue to enhance the quality of our services.

A Step Forward in Service

Thanks to the connection with Groupz, we expect to shorten our response time and increase clarity in the reservation phase. This contributes to an even more consistent and pleasant process for everyone booking a group stay with us.

We look forward to further developing this collaboration and serving our guests even better with it.